Client Manager
about the role
We’re partnering with a leading global insurance brokerage seeking an experienced Client Manager to join their Sydney team.
This is an excellent opportunity for an accomplished insurance professional who’s passionate about making a difference while building long-term client relationships in a purpose-driven sector.
Why You’ll Love This Role
-Work alongside industry leaders and technical mentors.
-Benefit from career development programs and structured learning pathways.
-Enjoy a flexible and collaborative work environment that values wellbeing and work-life balance.
What You’ll Be Doing
-Manage a portfolio, ensuring client needs are proactively identified, reviewed, and met.
-Develop strong relationships with clients, insurers, and partners to deliver tailored risk and insurance solutions.
-Provide trusted advice across a range of covers — interpreting policy terms, conditions, and exposures to design comprehensive programs.
-Support claims processes, working closely with internal and external stakeholders to achieve timely, positive outcomes.
-Contribute to team success by sharing expertise, mentoring peers, and fostering collaboration.
-Drive business growth through exceptional service and new opportunities.
required experience
What You’ll Bring
-7+ years’ experience in insurance broking, ideally with exposure to both Australian and international markets.
-Strong technical understanding of Industrial Special Risks, General Liability, and related lines.
-Knowledge of claims procedures, relevant legislation, and compliance frameworks.
-Tier 1 Insurance Broking qualification (Diploma of Insurance Broking or tertiary equivalent desirable).
-Exceptional communication, attention to detail, and relationship management skills.
-Proficiency with Microsoft Office Suite and confidence in managing workflows across systems.
What’s on Offer
-Competitive remuneration with performance recognition programs.
-Salary continuance insurance, paid parental and volunteer leave.
-Hybrid work model promoting flexibility and balance.
-Comprehensive learning, mentoring, and development opportunities.
-Access to wellness initiatives, EAP support, and community engagement programs.